Privacy Policy

Effective date: 2026-08-18

This is a first-version template, not formal legal advice. Have a qualified lawyer review it for your jurisdictions before launch.

1. Who we are & what this covers

Nameless Letters is an anonymous mailbox: visitors write letters anonymously without signing in, and owners sign in to receive and reply. This policy explains what we collect, how we use it, how long we keep it, and your rights.

2. Information about senders (visitors)

We do not collect, require, or display a sender's account or real-world identity. The letter you write anonymously is delivered to the relevant owner.

To prevent flooding, harassment and other abuse, we process your network address (IP) when you send a letter: the IP is combined with the action type and a server-side secret and passed through a one-way hash. We keep only that non-reversible technical token, used for rate-limit counting.

• We do not store your raw IP;

• We do not offer, and do not intend to build, any feature to look up a sender's identity;

• This hashed token is used only for anti-abuse and is deleted automatically after its retention period.

To be accurate: this means we “do not collect or display sender identity”, not that we collect nothing at all. Do not treat anonymity as a license for unlawful or infringing conduct.

3. Information about owners

Owners use the service by signing in. We process account-related information (such as an account identifier and email) to identify you, deliver letters, and provide the service.

Letters, replies and conversation history received by an owner are stored so the owner can view and manage them.

4. Retention & deletion

Letters & conversations: managed by the owner. Deleting a letter also deletes its conversation turns.

Anti-abuse token (hashed): kept only briefly and deleted automatically on expiry; not retained long-term.

Account data: you may request deletion of your account and all associated data.

A deleted public letter is unlinked within the product; content you screenshot or share off-platform cannot be recalled by us.

5. Public wall

An owner may choose to publish a letter to the public wall. Once public, the content is visible to more people and constitutes public dissemination. Owners should judge carefully whether the content touches others' privacy, reputation or other rights before publishing.

6. Your rights

Subject to applicable law, you may exercise rights of access, correction and deletion over personal information relating to you. See the contact section for how to exercise them or file a complaint.

7. Minors

The service is not directed to users below the minimum age of use. If you are under the minimum age in your region, do not use the service. Where content involves minors and may cause harm, we prioritise its handling.

8. Contact & complaints

To exercise your rights, report harmful content, or file a complaint, use the in-product report entry or contact us (insert your contact email/channel here).